Terms and Conditions

Use of the Website

• You must be at least 18 years old to use our website or make a reservation.
• You agree to provide accurate and current information during the reservation and checkout process.
• You may not use our website for any unlawful or unauthorized purposes.

Pricing

• Prices are subject to change without notice. Any promotions or discounts are valid for a limited time and may be subject to additional terms and conditions.

Reservations and Payments

• By creating a reservation on our website, you are making an offer to purchase the selected products.
• We reserve the right to refuse or cancel any reservation for any reason, including but not limited to villa availability, errors in pricing or villa information, or suspected fraudulent activity.
• You agree to provide valid and up-to-date payment information and authorize us to charge the total reservation amount, including applicable taxes, to your chosen payment method.
• We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your full payment details.

Cancellation and Refunds

• Our Cancellation and Refund Policy governs the process and conditions for returning products and seeking refunds. Please refer to the policy provided on our website for more information.

Intellectual Property

• You may not use, reproduce, distribute, or modify any content from our website without our prior written consent.

Limitation of Liability 

• In no event shall BallaratVillas.com, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website.

Amendments and Termination

• We reserve the right to modify, update, or terminate these Terms and Conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes.